Privacy Policy

At Pham Solicitors, we are committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our legal services.

By accessing our website, you accept the practices outlined in this Privacy Policy.

1. Information We Collect

Information You Provide Directly

We may collect personal information when you:

• Submit a contact or service enquiry form
• Contact us by phone, email, or text message
• Request details about our legal services
• Use features on our website

This information may include:

• Name
• Email address
• Phone number
• Address or location relevant to your matter
• Details or messages you provide

Information Collected Automatically

When you use our website, we may automatically collect information such as:

• IP address
• Browser and device type
• Pages visited and time spent on the site
• Referral source
• Approximate city or region

We may use cookies, analytics, and similar technologies to help gather and analyze this data.

2. How We Use Your Information

We may use your information to:

• Respond to your enquiries and provide information about our legal services
• Arrange appointments or consultations
• Improve website performance and user experience
• Send service-related updates and communications
• Support client service and coordinate legal matters
• Maintain website security and prevent misuse

We do not sell your personal information. For questions about how your information is used, please contact us at (07) 3879 2655.

3. Sharing Your Information

We may share your information with trusted third parties, including:

• Website hosting and support providers
• Email and client management platforms
• Analytics services
• Service partners or contractors as needed to provide legal services

These parties are required to protect your information and use it only to support our operations.

We do not sell, rent, or trade your personal information.

4. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

• Support website functionality
• Analyze site usage and performance
• Enhance your experience on our website

You can manage cookies through your browser settings. Disabling cookies may affect some website features.

5. Data Security

We use reasonable measures to protect your information from:

• Unauthorized access
• Loss or misuse
• Alteration or disclosure

While no online system is completely secure, we implement safeguards to help protect your data.

6. Your Choices & Rights

You may request to:

• Access the personal information we hold about you
• Request corrections or updates
• Request deletion of your information
• Opt out of marketing communications

To exercise these rights, contact us at (07) 3879 2655.

7. Links to Third-Party Websites

Our website may include links to external sites. We are not responsible for the privacy practices, content, or security of those third-party websites.

8. Changes to This Privacy Policy

We may update this Privacy Policy as needed. Any changes will be posted on this page. Continued use of our website indicates acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or how your information is managed, please contact us at: (07) 3879 2655